Need any help? Call us on

+44 (0) 1270 258200

Responsible Care

What is Responsible Care?

Responsible Care is the chemical industry’s commitment to continual improvement in health, safety, security and environmental performance. It is a global initiative. In the UK, Responsible Care covers the whole of the chemical supply chain – from manufacturers, through to distributors and logistics companies. Compliance with Responsible Care is mandatory for all CBA member companies involved in the trading, distribution, handling, movement and storage of chemicals.

How does Responsible Care measure performance?

Since 1993, CBA has measured the chemical distribution sector’s performance. This is a unique and valuable record illustrating the sector’s year-on-year progress.

Member companies are required to provide Indices of Performance covering key aspects of their health, safety, security and environmental performance. Since 1993, this data has been collected annually, aggregated and published as the distributor Indices of Performance Bulletin. It aims to provide CBA members and their employees, local communities, regulators and other industry stakeholders with a benchmark against which to measure the sector’s year-on-year performance.
Indices of Performance cover:
• Fatalities and Reportable Injuries
• Lost Time Accidents
• Dangerous Occurrences
• Transport Incidents
• Waste Disposal
• Enforcement actions
In 2007, CBA launched a dedicated Logistics Index specifically to measure the health, safety, security and environmental performance of the growing number of logistics companies in CBA membership. Similar Indices of Performance data is also collected annually, aggregated, and then published as the Logistics Index.
Whilst subject to year-on-year fluctuations, both the CBA’s Distributor Indices of Performance Bulletin and Logistics Index illustrate the long-term benefit of Responsible Care and its ability to deliver significant improvements in the industry’s health, safety, security and environmental performance.

Latest Indices of Performance Distributors Report

Latest Logistics Report

In addition to the Indices of Performance, each year individual Companies must also complete and return a Self-Assessment Questionnaire and an Improvement Plan designed to identify and remove any weakness in a member’s health, safety, security and environmental management system. An alternative to this process is available for companies undertaking third party verification.

Responsible Care Award

CBA’s Responsible Care Awards recognise the achievements of member companies beyond basic compliance with the programme. Three Awards are presented annually at CBA’s Annual Lunch at the Grosvenor House, Park Lane, London – for operational sites involved in distributing, manufacturing or blending; office-only distributor companies; and logistics companies. One of these companies receives the CBA’s overall Responsible Care Award in recognition of its achievements. Since 2012, the Community Interaction Award has also been presented to recognise a major contribution to community interaction by a member company, one of its employees, or by a group of employees.

Third Party Verification (TPV) is the independent third party assessment of companies in the chemical supply chain.

CBA recommends SQAS (Safety & Quality Assessment for Sustainability), a pan-European system to evaluate the safety, security, quality, environmental and Corporate Social Responsibility (CSR) standards of chemical distributors and Logistics Services Providers. It also offers a system of third party verification to Responsible Care.

SQAS has a suite of assessment modules. For chemical distributors, the European Single Assessment Document (ESAD) is a system for assessing the standards of their operations; whilst for companies providing transport and warehouse logistics services, the Transport Service and Warehouse questionnaires of SQAS provide a similar form of assessment

For further information, go to


TPV offers additional benefits to companies handling high consequence dangerous goods – it allows them to benefit from 50% fewer inspections by the Department for Transport.
CBA has negotiated a landmark agreement with the Department for Transport (DfT) for member companies engaged in handling high consequence dangerous goods. This agreement is the first of its kind in the chemical sector and a major step forward for the industry.
To qualify for 50% fewer inspections by the DfT, companies must be compliant with relevant security regulations, be compliant members of the CBA’s Responsible Care programme, and hold a current independent Third Party Verification (TPV) assessment recognised by DfT and CBA.


To help member companies moving towards TPV, CBA is offering a FREE expert pre-assessment review. Whilst this will not constitute a SQAS/ESAD assessment, which can only be undertaken by an accredited assessor, it is designed to help a company gauge its state of readiness for an assessment and will be undertaken by CBA staff experienced in the development of the ESAD questionnaires and guidance.

For further details, contact CBA’s Responsible Care Co-ordinator, Michael Cooper on 01270 258200 or e-mail


Click here for a listing of accredited TPV Assessors.


The following CBA member companies have been awarded permission to use the ICTA TPV logo:

Alcohols Limited
The Coates Group
Melrob Limited
Monarch Chemicals Limited
Multisol Limited
WhitChem Limited

Actikem Ltd
A-Gas Electronic Materials
Agility Logistics Ltd
Alcohols Ltd
Arpadis UK Ltd
Blagden Specialty Chemicals Ltd
Chemical Raw Materials Ltd
Corcoran Chemicals Ltd
Cornelius Group plc
Dakram Materials Ltd
Hanson Logistics Ltd
Hayman Ltd
Higgi Ltd
J V Barrett & Co Ltd
Melrob Ltd
Monarch Chemicals Ltd
Multisol Group
Norkem Ltd
R K & J Jones Limited
Solenis UK Ltd
Tan International Ltd
Univar Ltd
WhitChem Limited
Zanos Ltd

Distributor Operational Site and Overall Responsible Care Award – WhitChem Limited

The winner of the Responsible Care Award for distributor companies with operating sites was WhitChem Limited.  The company is one of the leading UK Chemical Distributors with a history dating back over 200 years. Operating from six UK sites, it provides UK wide distribution of both packed and bulk chemicals, primarily through its own network of sites and vehicles. Three of the sites fall under the COMAH Regulations and are classified as Low Tier. The company has been a member of the CBA since 1952 and certainly for the past 40 years have been an active participant in CBA’s Committees and Council. The company was one of the first to adopt the Responsible Care Programme and continue to be fully committed to that programme.









Community Interaction Award – Dakram Materials LIMITED

The Chemical Business Association (CBA) has announced the winner of its annual Community Interaction Award.

The Award was presented at CBA’s Annual Lunch at the Grosvenor House, Park Lane, London, on 26 April 2017, before an audience of over 1,100 industry representatives and their guests by impressionist, comedian, and writer, Rory Bremner.CBA’s Community Interaction Award aims to recognise an outstanding contribution to community interaction by a member company, or one of its employees, or group of employees.

The winner of CBA’s Community Interaction Award was Dakram Materials Limited.

The Award reflects the strong involvement of the company, in working with young people in schools, colleges and universities, to promote science, technology, engineering, and mathematics, and providing many with workplace opportunities.