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Responsible Care

What is Responsible Care?Responsible Care Logo

Responsible Care is the chemical industry’s commitment to continual improvement in health, safety, security and environmental performance. It is a global initiative. In the UK, Responsible Care covers the whole of the chemical supply chain – from manufacturers, through to distributors and logistics companies. Compliance with Responsible Care is mandatory for all CBA member companies involved in the trading, distribution, handling, movement and storage of chemicals.

How does Responsible Care measure performance?

Since 1993, CBA has measured the chemical distribution sector’s performance. This is a unique and valuable record illustrating the sector’s year-on-year progress.

Member companies are required to provide Indices of Performance covering key aspects of their health, safety, security and environmental performance. Since 1993, this data has been collected annually, aggregated and published as the distributor Indices of Performance Bulletin. It aims to provide CBA members and their employees, local communities, regulators and other industry stakeholders with a benchmark against which to measure the sector’s year-on-year performance.
Indices of Performance cover:
• Fatalities and Reportable Injuries
• Lost Time Accidents
• Dangerous Occurrences
• Transport Incidents
• Waste Disposal
• Enforcement actions
In 2007, CBA launched a dedicated Logistics Index specifically to measure the health, safety, security and environmental performance of the growing number of logistics companies in CBA membership. Similar Indices of Performance data is also collected annually, aggregated, and then published as the Logistics Index.
Whilst subject to year-on-year fluctuations, both the CBA’s Distributor Indices of Performance Bulletin and Logistics Index illustrate the long-term benefit of Responsible Care and its ability to deliver significant improvements in the industry’s health, safety, security and environmental performance.

Latest Indices of Performance Distributors Report

Latest Indices of Performance Logistics Report

In addition to the Indices of Performance, each year individual Companies must also complete and return a Self-Assessment Questionnaire and an Improvement Plan designed to identify and remove any weakness in a member’s health, safety, security and environmental management system. An alternative to this process is available for companies undertaking third party verification.

Responsible Care Award

CBA’s Responsible Care Awards recognise the achievements of member companies beyond basic compliance with the programme. Three Awards are presented annually at CBA’s Annual Lunch at the Grosvenor House, Park Lane, London – for operational sites involved in distributing, manufacturing or blending; office-only distributor companies; and logistics companies. One of these companies receives the CBA’s overall Responsible Care Award in recognition of its achievements. Since 2012, the Community Interaction Award has also been presented to recognise a major contribution to community interaction by a member company, one of its employees, or by a group of employees.

Third Party Verification (TPV) is the independent third party assessment of companies in the chemical supply chain.

CBA recommends SQAS (Safety & Quality Assessment for Sustainability), a pan-European system to evaluate the safety, security, quality, environmental and Corporate Social Responsibility (CSR) standards of chemical distributors and Logistics Services Providers. It also offers a system of third party verification to Responsible Care.

SQAS has a suite of assessment modules. For chemical distributors, the European Single Assessment Document (ESAD) is a system for assessing the standards of their operations; whilst for companies providing transport and warehouse logistics services, the Transport Service and Warehouse questionnaires of SQAS provide a similar form of assessment

For further information, go to


TPV offers additional benefits to companies handling high consequence dangerous goods – it allows them to benefit from 50% fewer inspections by the Department for Transport.
CBA has negotiated a landmark agreement with the Department for Transport (DfT) for member companies engaged in handling high consequence dangerous goods. This agreement is the first of its kind in the chemical sector and a major step forward for the industry.
To qualify for 50% fewer inspections by the DfT, companies must be compliant with relevant security regulations, be compliant members of the CBA’s Responsible Care programme, and hold a current independent Third Party Verification (TPV) assessment recognised by DfT and CBA.


To help member companies moving towards TPV, CBA is offering a FREE expert pre-assessment review. Whilst this will not constitute a SQAS/ESAD assessment, which can only be undertaken by an accredited assessor, it is designed to help a company gauge its state of readiness for an assessment and will be undertaken by CBA staff experienced in the development of the ESAD questionnaires and guidance.

For further details, contact CBA’s Responsible Care Co-ordinator, Michael Cooper on 01270 258200 or e-mail


Click here for a listing of accredited TPV Assessors.


The following CBA member companies have been awarded permission to use the ICTA TPV logo:

Alcohols Limited
The Coates Group
Melrob Limited
Monarch Chemicals Limited
Multisol Limited
WhitChem Limited


The winner of the Community Interaction Award was H.W. Coates

The Chemical Business Association’s Community Interaction Award acknowledges a major contribution to community interaction by a member company, one of its employees, or a group of employees.

CBA’s annual Community Interaction Award acknowledges a major contribution to community interaction by a member company, one of its employees, or a group of employees, who give their time and resources to support local good causes. Community involvement is an essential part of CBA’s Responsible Care programme – an industry initiative promoting year-on-year improvements in health, safety, security, and environmental performance.
This year H.W. Coates supported their local community by establishing a woodland classroom for their local primary school, as well as helping their local scout group with not just donations, but with transport and storage facilities, and they also supported a wide range of other charities.

Elaine McGavin, CBA Regulatory Affairs Specialist commented “Judging the entries this year was as difficult as usual, and H.W. Coates winning entry once again demonstrates the importance of community involvement by our members.”

Matthew Coates MD of H.W. Coates stated “We are delighted to have received the Community Interaction Award. This recognises the efforts our COMAH sites make in supporting their local communities. We have been committed to continuing this support with some great new initiatives despite the challenges we have all faced over recent years. It was therefore fantastic for this to be acknowledged by the CBA on Wednesday. Well done Team HWC!”

H.W. Coates is one of the UK’s leading chemical warehousing and transport companies. They have several COMAH warehouses and are specialists in handling hazardous goods.

Their strength is the ability to take the long-term view, and have built up their business over fifty years, investing at every stage in the highest quality vehicles, leading edge IT and freehold property.

The calibre of entrants this year was at such a high standard that we must also give a special mention to 2M Group who were pipped to the post but were highly commended by the judging panel for their effort and dedication to interactions with their surrounding communities.









To learn more about these awards and how to enter please click here.

The Chemical Business Association (CBA) has announced the winners of its Responsible Care Awards at the 2022 Annual Lunch (Floggers) at the Grosvenor House Hotel in London.

The Office-Only Distributor Award was won by Opes International Limited.

These annual Awards recognise excellence by CBA member companies in relation to the operation of its Responsible Care programme, an industry-wide initiative promoting year-on-year improvements in health, safety, security, and environmental performance and on member companies’ interaction with their local communities.

Michael Cooper, CBA Responsible Care Coordinator, commented, “the CBA is committed to highlighting excellence amongst our members and this year’s winners of the Responsible Care Award both demonstrated the qualities we wish to promote.”

Opes is a global supplier of commodity and specialty chemical products to a wide range of industries. They specialise in the sales, marketing, and distribution of chemical and raw material products to the paint, coatings, inks, resin, textile, adhesives, construction, and plastics industries.

2021 was a significant year for this company and they have made major improvements to their sustainable procurement programme and widened the range of their business compliance systems.

The award for Distributor with an Operational Site was won by Alcohols Limited.

The Distributor with an Operational Site includes companies that distribute and manufacture chemical, as well as blending or breaking from bulk.

Alcohols Limited is a chemical distribution company that was formed in 1955 as a subsidiary of a private family company founded in 1805, which is still family owned today.

This year Alcohols created a team from across all areas of the business to develop and implement a “working safely” programme, which has promoted a shift in the culture and mindset to ensure safety and continuous improvement are at the heart of the company.

Adam Wallis the Managing Director of Alcohols limited stated “Alcohols Limited, are honoured to receive the Responsible Care 2021 Award for a Distributor with an Operating site.

Through our Safety First and set of easily understood Golden Rules our Technical team, led by Group Operations Director Dr Carl Roeschalub and Regulatory Affairs Manager, Michelle Hunt, are committed to excellence.

Our teams continue to build on our rigorous and focused ethos of “Quality and Delivery Start with Safety” in all SHEQ initiatives.

This prestigious award recognises the hard work and dedication of the Alcohols employees.”