When something goes wrong we need to act to prevent a re-occurrence. This is not  a blaming exercise, but a learning exercise which if done well leads to many “A-ha!” moments of discovery and understanding, ultimately leading to improvements to prevent repeat issues. If this is done frequently over a period substantial performance improvements are to be expected.

Often investigations come up with the answer of “human error”, and then falter over identifying how to prevent future “human errors”. This is because the investigation has stopped too soon, often due to a lack of understanding of human errors.

This Root Cause Analysis (RCA) course takes you through how to undertake a value adding RCA activity, to get to the true root causes, and then to develop appropriate and cost effective corrective actions.

The workshop is suitable for all levels of personnel requiring an ability to undertake Root Cause Analysis.

This is relevant to many areas, including engineering, maintenance, production, quality, and HSE officers.