Organisations are facing continual changes and often a reducing or transient workforce with a reliance on smaller numbers of experts. The workforce demographic trend is also towards an older generation of workers now approaching retirement.

These situations may lead to a loss of knowledge which may result in incidents and poor business performance which will ultimately increases costs.

The course will provide an overview of knowledge management to help identify and manage what knowledge may be identified as critical, thus allowing planning to maintain this.
The course is specifically tailored for warehousing facilities.